About Us

Our Mission, Office Hours, and Policies

SeaCoast Skin Surgery is proud to announce that we are supported by QualDerm Partners, a best-in-class organization that provides business management services for our practice. This support allows us to remain committed to bringing the very best quality skin surgical care to patients and to help them achieve their lifetime goals. SeaCoast Skin Surgery is an outpatient skin surgical center. We pledge to take care of every patient’s individual needs in a comfortable, friendly, and professional manner.

Our Vision

We will be the premier source for all aspects of skin care in the Nation. Our commitment to excellence will support our patients’ lifetime wellness journey, and will include the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery and pathology. Our combination of talented professionals, highest quality care and convenient access will deliver a patient experience that is second to none.

Our Brand Promises

TO OUR PATIENTS:
We will be your best home for healthy skin care and appearance enhancement. We will offer education about your condition; advice about your care options; and pursue your goals to help achieve your desired outcomes, the best quality of life, self-confidence and wellness.

TO OUR PHYSICIANS AND EMPLOYEES:
We will partner with you to establish the best combination of environment, technology, teamwork, and personal reward opportunities to earn your confidence that we are your best place to work. We will inspire and accelerate the development of expert professional leaders who are widely recognized as wellness innovators. Together we will discover opportunities to grow, learn, teach and achieve success for you and your families… all to create a career-long bond.

TO OUR COMMUNITIES:
Our companies and our employees will actively engage with our communities to advance sustainable health and wellness innovations across the entire community.

Our Values

EXTRAORDINARY QUALITY:
We set grat expectations. We deliver the highest value experience for every single patient.

TRUE PARTNERSHIP™:
We attract, retain, and partner with devoted, passionate experts in all areas of medical and cosmetic skin care. We respect each other’s talents and diverse opinions bridging our viewpoints through our universal commitment to our Vision.

PASSION AND JOY:
We devote extraordinary energy to our patients, to our Vision, and to our employee partners. Nothing stops our quest for excellence in patient care…And we always seek the joy of shared success.

INTEGRITY:
We are enthusiastic and credible. All our relationships are filled with honesty and humility. We are transparent and reliable in our pursuit of perfection.

After-Hours Calls

If you are having a problem or have questions that can’t wait until the next business day, call 910-256-2100 and follow the instructions for reaching Dr. Viehman. Surgical patients will have Dr. Viehman’s cell phone on the business card provided in your post-surgical care packet

Smoking

Our facility is smoke free, inside and out. Thank you for cooperating with our policy.

Financial Policy

Payment is required at the time of service. Our billing staff can assist you with any questions you have about our fees or insurance. We accept Visa, MasterCard, and American Express for your convenience..

Commercial Insurance Plans

SeaCoast Skin Surgery has contracts with most of the major health insurance companies for your convenience. If we have a contract with your insurance carrier, we will file your claim. You are responsible at the time of service for any co-pay, deductible, % responsibility, or payment for non-covered services. If our office does not participate in your health insurance plan, payment is expected at the time of service.

Medicare

If you have a Medicare supplement or secondary insurance plan, we will file with your insurance on your behalf. All insurance policies are reviewed prior to your visit and any portion that is deemed as patient responsibility will be collected on the day of service. Patients without a supplement will be responsible for 20% of the Medicare allowed fee at the time of service along with any unmet deductible.

Office Hours

Monday, Tuesday, Thursday: 7:30 am – 5:00 pm
Wednesday and Friday: 7:30 am – 1:00 pm